Ordering is easy. Simply click one of the ‘Start My Project’ buttons to determine whether you want expert help or order by yourself.

If you want to order by yourself, select your products and add them to your cart. From there follow the prompts on the page to submit artwork, quantity, and shipping address.

If you want a little extra help with product suggestions and ideas, we’re here to help. Once all the details get settled, we’ll enter the order for you on our side.

Yes, most decorated products come with a minimum order quantity. These vary by item and are listed on the product pages.

Some items offer less-than-minimum orders for an extra charge.

Yes. Your art needs to be in vector format unless otherwise specified. This ensures the highest quality of decoration.

Preferred formats include Encapsulated PostScript (.eps)*, Adobe Illustrator (.ai), Portable Document Format (.pdf)**, or Scalable Vector Graphics (.svg).

*This is our favorite for vectors.

**Sometimes PDFs contain non-vector elements. Double-check before sending.

Not a problem. We can convert it to vector for an extra charge.

Yes. Each product has its own setup charge depending on the decoration method being used.

The most common decoration methods are screen printing, embroidery, laser engraving, debossing, sublimation, and patches, but there are plenty more. Pricing depends on the method so be sure to check the product page or contact us for details.

Yes, unless otherwise specified. We always send a proof before sending orders into production. Approving the proof along with sending prepayment is the final checkpoint before your order is decorated and shipped.

We do offer the option to waive proofs for scenarios such as exact repeat orders or rush orders.

Production and shipping time varies and is highly dependent on factors such as product and decoration method. Many items take between 3-10 business days in production and ship afterwords.

Some items can be placed for a rush order in as fast as 24 hours for an extra charge. While some fully custom items can take several weeks or even months. Be sure to refer to the product page or contact us for help.

Anywhere in the 50 United States of America. We can also split-ship some products for an additional charge if you have multiple locations that you’re sending them to.

Yes. We send tracking information once your order ships.

Yes. We recommend ordering a physical sample any time you want to check the quality of an item.

Yes. Many of our items can be purchased without added decoration.

We accept card and ACH payments.

You can also pay via our Desert Pay Station. Once your order is in our system, you’ll receive a link along with your proof. It’s preset to your invoice total for zero hassle.

Let us know right away – no later than 5 business days after it arrives. Send us pictures whenever possible. The resolution may look different on a case by case basis, but our mission is to make it right every time.